Privacy Policy – How PK Solat Handles Your Personal Data

1 Overview

This Privacy Policy explains how pk solat collects, processes, stores, and protects the personal information of players and visitors who use the pk solat platform. It applies to all services available through pksolat.com and any associated mobile-optimised experience.

pk solat is operated as an online gaming platform serving players based in Pakistan. As a platform that handles financial transactions and personal verification data, we understand that privacy is not a peripheral issue – it is central to the trust our players place in us. We treat that responsibility seriously.

By registering an account or using any feature of pk solat, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described here. If you disagree with any part of this policy, you should not use the platform.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which contain additional information relevant to your use of pk solat.

2 Data We Collect

pk solat collects different categories of personal information depending on how you interact with the platform. Below is a clear breakdown of what is collected and why each category exists.

We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required and disclosed for a particular verification process.

3 How We Collect Your Data

pk solat collects your personal data through the following channels:

• Direct submission: Information you provide when you register an account, complete identity verification, contact support, or respond to a survey or promotion.
• Automated technical collection: Data gathered automatically when you visit or use the pk solat platform, including IP addresses, cookies, and session logs. See Section 9 for more detail on cookies.
• Payment processors: When you deposit or withdraw funds, payment providers such as Easypaisa, JazzCash, NayaPay, SadaPay, or your bank transmit transaction references and status updates to pk solat. We do not store full payment credentials from these providers.
• Third-party verification services: Where identity or age verification is required, pk solat may use licensed third-party verification providers who check the information you submit against available records. These providers are bound by their own privacy obligations and contractual agreements with pk solat.

4 How We Use Your Personal Data

pk solat uses the data we collect for the following specific purposes. We do not use your data for any purpose beyond what is described here:

• Account creation and management: Setting up and maintaining your pk solat account, verifying your identity and age, and communicating account-related information to you.
• Processing transactions: Handling your deposits and withdrawals in PKR through your chosen Pakistani payment method, keeping transaction records for your account history, and investigating any payment disputes.
• Delivering gaming services: Running the games you play, recording results, crediting wins, processing bonuses, and maintaining the integrity of the gaming environment.
• Responsible gaming: Monitoring gaming patterns to identify signs of problematic behaviour, enforcing self-imposed limits set by players, and providing appropriate intervention or support where necessary.
• Fraud prevention and security: Detecting suspicious activity, preventing unauthorised access, enforcing our one-account-per-player policy, and protecting both players and pk solat from financial crime.
• Regulatory compliance: Meeting anti-money laundering (AML) obligations, maintaining records as required by applicable law, and responding to lawful requests from regulatory authorities.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support by reviewing past interactions where relevant.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use the platform and to make informed improvements to game selection, interface design, and feature availability.
• Marketing communications: Sending you information about promotions, bonuses, and new games at pk solat, where you have given your consent to receive such communications. You can opt out at any time through your account settings or by contacting support.

5 Legal Basis for Processing

pk solat processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to fulfil our agreement with you as a registered player – including running your account, processing transactions, and delivering games.
• Legal obligation: Processing required to comply with applicable Pakistani laws and regulations, including anti-money laundering and identity verification requirements.
• Legitimate interests: Processing for purposes where pk solat has a legitimate business or security interest that does not override your privacy rights – for example, fraud detection and platform security.
• Consent: Processing for marketing communications, where we rely on your explicit opt-in. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing – Who Sees Your Information

pk solat does not sell, rent, or trade your personal data to any third party. Full stop. This is a core commitment, not a marketing line.

We do share limited data with specific categories of trusted third parties where this is necessary to operate the platform. Every such party is contractually bound to use your data only for the purpose for which it was shared:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the transaction data necessary to process your PKR deposits and withdrawals. They do not receive your full gaming history or unrelated personal data.
• Identity verification providers: Licensed services that verify your CNIC or other identification documents as required for account verification. These providers are subject to strict data handling agreements.
• Game software providers: The companies whose games run within the pk solat lobby may receive anonymised session data to support game functionality and technical troubleshooting. No identifiable player data is shared with game providers beyond what is technically necessary.
• IT and security infrastructure providers: Companies that provide hosting, security monitoring, and technical infrastructure for pk solat. These providers access data only as needed to maintain and secure the platform.
• Regulatory and law enforcement authorities: Where required by Pakistani law or a valid legal process, pk solat will disclose information to appropriate authorities. We will always attempt to notify you of such disclosure where we are legally permitted to do so.

7 How Long We Keep Your Data

pk solat does not keep your personal data longer than is necessary for the purpose for which it was collected, subject to applicable legal obligations that require longer retention periods.

• Active account data: Retained for as long as your account remains active on the platform.
• Transaction records: Retained for a minimum of five years after the transaction date, in line with Pakistani anti-money laundering regulations and standard financial record-keeping requirements.
• Identity verification documents: Retained for five years following account closure, or longer where required by applicable law.
• Gaming history: Retained for three years from the date of the relevant game session, to support dispute resolution and responsible gaming monitoring.
• Support communications: Retained for two years, allowing us to reference previous interactions when handling related queries.
• Marketing consent records: Retained until you withdraw consent, plus a further period sufficient to demonstrate that consent was validly obtained and honoured.

When data reaches the end of its applicable retention period, pk solat securely deletes or anonymises it in a manner that makes re-identification impossible.

8 How We Protect Your Data

pk solat implements a layered security architecture to protect your personal and financial data. These measures are reviewed and updated regularly as part of our ongoing security programme.

• Encryption in transit: All data transmitted between your device and pk solat servers is encrypted using TLS (Transport Layer Security). You will always see a secure HTTPS connection when using the platform.
• Encryption at rest: Sensitive data stored on pk solat infrastructure – including identity documents and payment references – is encrypted at rest using current industry-standard encryption methods.
• Access controls: Personal data is accessible only to pk solat staff and systems that have a documented need for that access. Access rights are reviewed regularly and revoked promptly when no longer required.
• Payment data isolation: Full payment credentials (e.g., wallet PINs, full card numbers) are never stored by pk solat. Payment transactions are handled entirely through the secure infrastructure of our payment partners.
• Intrusion detection: pk solat operates automated monitoring systems that detect and alert on unusual access patterns, potential breaches, and suspicious activity in real time.

No security system is completely impenetrable. In the unlikely event of a data breach that poses a material risk to your rights, pk solat will notify affected players and take immediate remedial action. If you suspect any security issue with your own account, contact support at support@pksolat.com immediately.

9 Cookies and Tracking Technologies

pk solat uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small data files stored on your device when you visit a website. They do not contain executable code and cannot access other files on your device.

The cookies used on pk solat fall into the following categories:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site attacks. You cannot opt out of these without opting out of the platform entirely.
• Functional cookies: Remember your preferences such as language settings and game lobby filters. These improve your experience but are not essential to the core service.
• Analytics cookies: Collect anonymised, aggregated data about how players navigate the platform. This data informs platform improvements. Individual players are not identifiable in this data.
• Marketing cookies: Used to measure the effectiveness of promotional campaigns and to avoid showing you the same advertisement repeatedly. These are only active where you have given consent.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect platform functionality. Disabling other cookie types will have no impact on your ability to play games or make transactions on pk solat.

10 Your Data Rights

As a pk solat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at support@pksolat.com. We will respond within 30 days of a valid request.

11 Children's Privacy

pk solat is strictly an 18+ platform. We do not knowingly collect, process, or store personal data from anyone under the age of 18. Our registration process includes an age declaration requirement, and we enforce age verification where required by our operating policies.

If we become aware that a person under 18 has created an account on pk solat, we will immediately close that account, forfeit any associated balance, and delete all associated personal data as quickly as practically possible.

If you are a parent or guardian and have reason to believe a minor has registered on pk solat, please contact us immediately at support@pksolat.com. We will investigate and act promptly.

12 Changes to This Privacy Policy

pk solat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered players via email at least 7 days before the changes take effect
• Display a notice on the pk solat platform highlighting the key changes

Your continued use of pk solat after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revision, you may close your account by contacting our support team before the effective date.

We encourage all players to review this policy periodically rather than waiting for notifications. The most current version will always be accessible at pksolat.com/privacy-policy.

13 Contact Us About Privacy

If you have questions about how pk solat handles your personal data, want to exercise any of your data rights, or need to report a potential privacy concern, please reach out to our team:

• Email: support@pksolat.com
• Subject line for privacy requests: "Privacy Request – [your name]"
• Live Chat: Available on the pk solat platform every day
• Languages: English and Urdu
• Response time: Within 30 days for formal data subject requests; same day for general privacy queries

This Privacy Policy was last updated on 1 January 2025 and supersedes all prior versions.